Return and Refund Policy – DISCOVERY OFFER

1. Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it

  • In its original packaging

  • Accompanied by the receipt or proof of purchase

To initiate a return, please contact us at support@discoveryoffer.shop with your order number and details about the product you wish to return. Our support team will provide instructions on how to proceed.

2. Non-returnable items

Certain items cannot be returned, including:

  • Perishable goods

  • Personal care items

  • Gift cards

  • Sale or clearance items

3. Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days, depending on your bank or payment provider.

4. Late or missing refunds

If you haven’t received your refund yet:

  1. Check your bank account again.

  2. Contact your credit card company—your refund may take some time to be posted.

  3. Contact your bank—processing times vary.

If you have done all of this and still have not received your refund, please contact us at support@discoveryoffer.shop.

5. Exchanges

We only replace items that are defective or damaged. If you need to exchange an item for the same product, email us at support@discoveryoffer.shop.

6. Return shipping costs

Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund depending on your location.

7. Contact us

If you have any questions about our Return and Refund Policy, feel free to contact us at:

📧 support@discoveryoffer.shop