Shipping Policy – DISCOVERY OFFER
1. Order Processing Time
All orders are processed within 1–3 business days.
Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed. If there is a significant delay, we will notify you via email.
2. Shipping Times
Our standard estimated delivery times are:
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United States: 7–15 business days
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Canada: 10–20 business days
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United Kingdom & Europe: 10–20 business days
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Australia & New Zealand: 10–20 business days
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Rest of the World: 10–25 business days
Shipping times may vary depending on your location, customs procedures, and external factors such as weather or transportation delays.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order.
Occasionally, we may offer discounted or free shipping promotions.
4. Shipment Tracking
Once your order has been shipped, you will receive an email with your tracking number.
Please allow up to 72 hours for tracking information to update.
5. Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information.
DISCOVERY OFFER is not responsible for orders delayed or lost due to incorrect addresses.
If you entered the wrong address, contact us immediately at support@discoveryoffer.shop.
6. Lost or Delayed Shipments
If your order does not arrive within the estimated time frame:
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Check the tracking information
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Verify the shipping address
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Contact the local postal service
If you still cannot locate your package, contact us at support@discoveryoffer.shop, and we will assist you.
7. Customs, Duties & Taxes
International orders may be subject to customs fees, import taxes, or other charges imposed by your country.
These fees are the customer's responsibility.
DISCOVERY OFFER is not responsible for delays caused by customs.
8. Damaged Orders
If your order arrives damaged, please contact us immediately with:
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Your order number
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Photos of the damaged item
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Photos of the packaging
We will evaluate the situation and provide a replacement or refund if eligible.
9. Contact Us
If you have any questions regarding our Shipping Policy, please contact us: